Distance Learning Video Series

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LBMAO Distance Learning Series

in Partnership with the ABSDA

We are pleased to partner with the ABSDA (Atlantic Building Supply Dealers Association) to offer a premiere series of training videos, available FREE exclusively to LBMAO Members!  Contact the LBMAO today for your personal access key and link to the training series.

Access over 65 courses in 5 Modules:

  • A.C.E.S. (Around Customers Everyone Sells)
    1   How To Deliver Excellent Customer Service 1
    2   How To Deliver Excellent Customer Service 2
    3   Six Steps To Success
    4   Why Customers Don’t Come Back
    5   Questions For Customers Who Are “Just Looking”
    6   Unhappy Customers
    7   Importance of Visual Aids
    8   Selling Quality Over Price
    9   Objection Statistics
    10  Frequent Objections
    11  Price Objections
    12  Closing The Sale
    13  Suggested/Related Item Selling
    14  Telephone Courtesy
  • Contractor S.A.L.E.S. (Skills and Attitudes Leading to Exceptional Selling)
    1   Introduction
    2   Difference Between Successful and Mediocre Selling
    3   Are You Spending Too Much Time With Small Customers?
    4   Sales Calls – Opening Statement
    5   Helpful Questions When Making Sales Calls
    6   Questions For Customers Who Are “Just Looking”
    7   Unhappy Customers
    8   Importance of Visual Aids
    9   Selling Quality Over Price
    10 Frequent Objections
    11 Price Objections
    12 Closing The Sale
    13 Skills For Professional Outside Sales People
  • Building a Championship Team
    1   Find & Hire Top Performers 1
    2   Find & Hire Top Performers 2
    3   Interview Top Performers
    4   Build A Strong Team
    5   Motivate Top Performers 1
    6   Teach Top Performers
    7   Motivate Top Performers 2
    8   Motivate Top Performers 3
    9   Motivate Top Performers 4
    10 Set Team Goals
    11 Listen to What’s Really Going On
    12 Correct Listening
    13 Demonstrate Understanding
    14 Correct Problems Others Cause For You
    15 Correct Small Problems
    16 Correct Serious Problems
    17 Field Coaching 1
    18 Field Coaching 2
  • On the Bottom Line
    1   Growth Preparation Steps for Increasing Profit
    2   Increasing Sales
    3   Merchandising Ideas
    4   Greeting Customers
    5   Questions For Customers Who Are “Just Looking”
    6   Unhappy Customers
    7   Importance of Visual Aids
    8   Selling Quality Over Price
    9   Objection Statistics
    10 Pricing Objections
    11 Closing The Sale
    12 Suggestion Selling
    13 Telephone Courtesy
    14 Increase Gross Margins 1
    15 Increase Gross Margins 2
    16 Expenses, Turns and Collections
    17 Small Changes – Huge Increases
  • The Big 8 Most Important Selling Skills
    1   Questions For Customers Who Are “Just Looking”
    2   Unhappy Customers
    3   Importance of Visual Aids
    4   Selling Quality Over Price
    5   Objection Statistics
    6   Frequent Objections
    7   Pricing Objections
    8   Closing The Sale