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Message from the PRESIDENT                                                                                                Message from the CHAIR






                              the lbmao app is arriving soon!                                                                                           some insights from lbmao past chair,



                                                                                                                                                        greg drouillard










          david campbell      E  arlier  this  year,  the  board  of  directors  We are in the beta test stage of the app and  are   greg drouillard       reg Drouillard, owner of Target Building Supply in   •  Is there an appetite for a deferred compensation
          LBMAO President        commissioned  the  search  for  a  developer  to   tweaking some of the bugs prior to making it available   Target Building   GWindsor, is a past chair of the LBMAO.  Greg has   system that employees could utilize?
                              produce  an  app  to  replace  the  current  hard  copy   to members.  We would normally have our hard copy   Supply, Windsor, ON   been engaged at different levels within the industry   •  Profit Sharing system?
                              directory.    We  determined  that  the  app  directory   out by late June but the development of this extensive          and  has  participated  in  many  boards  including   •  How  about  every  member  of  staff  getting  a
                              will need to be customized to meet the needs of our   app has taken  longer  than  anticipated  due  to  the              STAFDA  in  the  U.S.  as  well  as  chair  of  the  TORBSA   birthday  cake  on  their  birthday  for  a  bit  of
                              members;  and the  amount  of  data  that  we  have  in   large  amount  of  data  and  to  ensure  robust  search        board of directors.                           recognition?
                              the  directory  that  will  have  to  be  transferred  to  the   capabilities.  We expect it to be available in late fall.   Greg  has  always  tried  to  be  a  forward-thinking   •  Do we consider attracting part time employees?
                              app such as products, contacts, locations, etc. is not   Once our members have had an opportunity to use                  individual  and,  looking  at  his  own  business,  he   •  Do  we  actively  promote  from  within  the
                              feasible for a standard app platform that uses a cookie   the app, I am sure they will find it to be much more            has  pondered  some  insightful  questions  on  the   organization as a first choice if they qualify?
                              cutter base format.                         efficient that the hard copy version!                                         employer–employee relationship.             •  Do we hire to fit the culture?
                                 The advantages of moving the hard copy directory                                                                                                                   •  Should we add a company incentive by paying for
                              to an app based format versus are:                                                                                        Greg’s insights:                              any  related  classes,  association  attendance,  trade
                                 1.  The app is downloaded onto your smart phone                                                                           Employee and Employer engagement as you know   show attendance, etc. as a further benefit?
                                    - either android or iPhone - so you don’t have                                                                      is changing…a lot! These are strange transition times   •  Do  we  pay  for  gym  memberships  to  emphasize
                                    to  rely  on  finding  that  hard  copy  directory                                                                  with  the  Gen  X  and  Millennials  coming  on  strong  -   health and fitness? Quitting smoking class?
                                          somewhere  in  your  car  or  office.    It's                                                                           from an age point of view at least. There   •  Social Media is a big and growing area of business.
                                          with you wherever you go!                                                                            "Do we consider  is  a  BIG  difference  in  the  generation   Do we compensate and encourage learning this
                       "The hard copy     2.  The  hard  copy  directory  is  out  of                                                        training programs    coming  up  and  it  is  concerning.  They   broad  subject?  If  a  staff  member  can  prove  that
                                          date as soon as it is printed.  The app                                                                                 want  more  pay,  more  time  off,  more   their idea can make or save the company money,
                    directory is out of   is updated frequently so is more up-to-                                                               continually for   benefits paid for by their employers, etc.  should  there  be  an  incentive  so  they  can  be
                      date as soon as     date.                                                                                                   staff?  Do the    A  few  thoughts  in  point  form  to   rewarded  somehow?  Perhaps  10  percent  of  the
                                          3.  It  is  a  private  app  and  only                                                                                  ponder what I have been thinking even   savings?
                     it is printed.  The   accessed by a password that is issued                                                                    vendors we    from Target’s perspective.
                       app is updated     to  each member  upon renewal                                                                                           •    Do we consider training programs   As  Greg  has  thoughtfully  put  into  words  some
                                          of  their  membership.    Additional                                                              represent consider  continually for staff?              of  the  questions  regarding  employer-employee
                      frequently so is    passwords  can  be  purchased  for                                                                   this important?"   •    Do  the  vendors  we  represent   relationships, it is of interest to all of our businesses
                                                                                                                                                                  consider this important?
                   more up-to-date."      sales  representatives  or  other  staff                                                                      •  I like the idea of staff non-work get togethers? Do   to establish a professional yet personal approach to
                                                                                                                                                                                                    working with our employees.
                                          members.
                                          4.  Search engines will be incorporated                                                                         they?                                        These are changing times and being able to adapt
                                    into  the  app  using  google  maps  to  search                                                                     •  RSP:  Does  the  company  regard  this  as  a   quickly  and  respectfully  to  the  needs  of  your  staff
                                    locations, contacts and products.                                                                                     recruitment tool, a retention tool? Is it something   regarding  issues  such  as  daycare,  benefits  etc.  is
                                 5.  Each  member  business  listed  in  the  app                                                                         perceived as valuable to the staff?       becoming more important now more than ever!
                                    directory  will  have  a  link  to  their  URL  which                                                               •  Are there incentives available for staff? Is this a
                                    takes  the  user  to  the  member’s  website  so                                                                      model for variable compensation? Is this what the
                                    they can promote products and services.                                                                               new generation wants? Expects?
                                 6.  Retailers can search for products and services;                                                                    •  Should  we  consider  a  referral  incentive?  If  a
                                    and supplier distributors will be able to use the                                                                     member  of  staff  recommends  someone  who  is
                                    app directory to search by name, company or                                                                           hired as a result, are they recognized somehow?
                                    location for customer information.                                                                                  •  Should we create junior entry positions?
                                 The primary disadvantage of the digital app format
                              is  that  it  cannot  be  downloaded  onto  your  desktop
                              computer but will only be accessed by  downloading
                              from  the  Android  Store  or  iPhone  store  onto  your
                              mobile device.


        6  LBMAO Reporter - September-October 2021                                                   www.lbmao.on.ca              4  LBMAO Reporter - September-October 2021                                                   www.lbmao.on.ca
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